Purchase & After-Sales
You can purchase WoofiGO litter boxes through the following official channels:
WoofiGO official website (with worldwide shipping)
Amazon official flagship store
TikTok Shop official store
We recommend purchasing through official channels to ensure product quality and after-sales service.
We provide a 3-year warranty for all WoofiGO stainless steel litter boxes. Under normal use conditions, if the product experiences material or workmanship issues, we will provide free repair or replacement service. Please retain your proof of purchase and contact our customer service team for specific warranty terms.
Quality is WoofiGO's lifeline. We use premium stainless steel and other safe materials, with every product undergoing strict quality inspection before leaving the factory. Our 3-year warranty is not only confidence in our product quality, but also a commitment of responsibility to every pet parent. We hope WoofiGO products will be long-lasting companions for you and your furry friends, becoming reliable partners in your daily life.
We provide a comprehensive after-sales service system, including 3-year product warranty, product usage consultation, cleaning and maintenance guidance, and more. If you encounter any issues during use, you can contact our customer service team through our website, Amazon store, or TikTok Shop. We promise to respond promptly to every customer's needs, because your satisfaction and your pet's comfort are our greatest pursuits.
You can contact us through the following methods:
Visit the WoofiGO official website and use the online customer service or message function
Contact us through the platform messaging system on our Amazon store
Reach out via private message on TikTok Shop
Our customer service team is dedicated to providing thoughtful and attentive service to every customer, making your pet care journey more worry-free and reassuring.