FAQ

1.Product & Materials

What is the litter box made of?

The litter box is made of durable stainless steel with a smooth, easy-to-clean surface.

Why choose a stainless steel cat litter box over a plastic one?

Stainless steel is more durable and hygienic than plastic. It resists odors and stains, making it a practical choice for everyday use.

2.Sizing & Suitability

What are the dimensions of the cat litter box?

Detailed measurements are provided in the size guide on each product page. Please compare them with your available space before ordering to ensure the right fit.

Is the cat litter box suitable for large cats or multi-cat households?

Our litter boxes are available in XL and XXL sizes, making them ideal for large cats and multi-cat households. The spacious design gives cats plenty of room to enter, turn around, and dig comfortably. Before purchasing, please measure the intended placement area and compare it with the product dimensions to ensure a proper fit.

3.Use & Cleaning

What types of cat litter can I use with this cat litter box?

The cat litter box is compatible with most common types of cat litter, including clumping clay, tofu, crystal, and natural litter.

How should I clean the stainless steel cat litter box?

Clean it with warm water, a soft cloth, and a mild pet-safe cleaner. Rinse thoroughly and dry completely before adding fresh cat litter.

4.Product Support

What should I do if the cat litter box arrives damaged or has missing parts?

Please email us with your order number, a description of the issue, and clear photos of the product and packaging. Our support team will review your request and provide an appropriate solution.

How can I contact WoofiGo customer support?

For product questions or after-sales assistance, please contact us at woofigoservice2025@gmail.com. We will respond as soon as possible.